Free & Fast Delivery Australia Wide* On All Orders

Shipping Guide

An overview...

FREE Australia wide delivery* to your door

FREE freight protection

Notifications will be sent to you via email at various stages of delivery

If the carrier attempts delivery and no one is available, a notification card will be left allowing you to easily retrieve your items

The nitty gritty...

Order Confirmation

After placing the order a confirmation email will be sent to you automatically. This email confirms we have received the order and pre-authorised your credit card for the purchase.

Shipping Confirmation

A shipping confirmation email that contains tracking details is sent to you within 24 hours of dispatch.

Notifications are automatically sent to you via email regarding "In Transit", "Out for Delivery" and "Delivery Attempt".

If no one is present when delivery is attempted a notification card will be left allowing you to easily retrieve your item(s).

Remote & "Non-Parcel" Locations

Under rare circumstances, instead of delivering to-your-door, couriers may be required to deliver to your local post office or collection point. If so, the courier company will provide instructions on how to retrieve your item(s).

PO Box / Parcel Locker

Delivery to a PO Box or Parcel Locker address is not available.

Payment for Services

Additional charges may apply if you choose redirection of delivery to an alternate address (available with select couriers only), if order is rejected by receiver or returned to sender by the courier.

*Delivery Estimates & Undeliverable Locations

Refer to each "Delivery Guide" tab (on the product's page) for information specific to that item regarding estimated delivery times and non-delivery postcodes.

Size Guide

"Extra Tall": Seat height of 80cm or more


You should have approximately 25-30cm of free space between the seat and the underside of the bar/counter top for your legs to comfortably fit.

Measure the height from your floor to the underside of the bar/counter top then subtract the space for your legs (25-30cm) to determine the optimal seat height.

A product's measurements can be found in the features list or image gallery. If additional information is required our customer support team can be reached via the "Contact Us" page or "Live Chat".